Account and security

Your JobCam account is yours; the photos you take belong to your company. This article covers the account settings in the app and the dashboard.

Edit your name

Your name is shown to your team. Change it under Account in the app or the dashboard.

Sign out

Signing out removes your session from that device. Before you do:

Delete your account

Deleting your account removes your sign-in and personal profile. Photos stay with the company, because they are part of the job record your employer relies on.

1. If you are the last admin, hand off first

   A company must always have an admin. Promote another member to Admin from the Team page before you delete your account.

2. Open Account and choose Delete account

   Available in the app and in the dashboard.

3. Confirm

   You are signed out everywhere and your profile is removed.

To also remove your company's data, see Delete your data.

Keeping your account safe

• Use a strong, unique password for JobCam and turn on a passcode, Face ID or your phone's fingerprint or face unlock. JobCam trusts the phone's lock screen.
• Do not share invite codes publicly. Codes can be locked to an email address for exactly this reason.
• If you lose a phone, sign in on another device and ask an admin to review the team list. Photos already uploaded are safe in the company account.

What admins can see

Admins see every job and photo in the company, the team list, billing and integrations. They cannot see your password. Crew members see the same jobs and photos but not billing, team management or integrations.

Questions

Email hello@jobcamapp.com for account help, or privacy@jobcamapp.com for data requests.